Responsible Gaming Policy

Ombrelisa provides social entertainment simulation content for amusement only. We hold that interactive entertainment must stay positive, enjoyable, and proportionate, and this policy documents the principles we work to, the safeguards in place, the self-regulation mechanisms we offer, and the rules protecting vulnerable users from compulsive behaviour.

1. Principles of social play and virtual credit

Our platform operates strictly as a non-monetary social entertainment service. By using our interactive material, every visitor accepts the following fundamental rules:

• Virtual tokens, coins, points, and credits on Ombrelisa hold no monetary value of any kind.
• Under no circumstances can gameplay credits be traded, transferred, cashed out, or converted into money, goods, or valuable consideration.
• Results, rankings, levels, and digital achievements exist solely for entertainment and social standing.
• Purchasing optional tokens or gameplay extras alters neither the underlying odds nor your position in any ranking.

2. Underage access safeguards

We operate a strict zero-tolerance policy on underage use. Access is limited to individuals who have attained the age of majority where they live, meaning 18 years, or 21 where the local standard demands it.

A number of safeguards and technological filters work to prevent minors from reaching our material:

• Age declaration checkpoints before entry and during profile setup.
• Screening systems designed to identify anomalies indicating a minor's involvement.
• Any account discovered to be operated by a minor is suspended at once and permanently removed.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Behavioural awareness

Our content involves no financial stake, but prolonged screen time and repetitive play patterns can still affect health, productivity, and personal relationships. Please consider these questions honestly:

• Do you spend extended periods in the simulation without pausing?
• Do you place gameplay ahead of employment, family duties, or personal wellbeing?
• Do you experience restlessness or frustration when you cannot play?
• Has playing become your main way of handling stress, discomfort, or isolation?
• Is your spending on optional virtual token packs exceeding what you planned?

4. Self-limitation features

The following controls are available from your profile settings to help you maintain balanced habits:

Session notifications

Periodic on-screen notices showing how long you have been playing, prompting regular breaks.

Virtual purchase limits

Self-imposed daily, weekly, and monthly limits on token purchases to avoid unplanned store transactions.

Short-term breaks

A pause on account access lasting anything from a single day to a full month.

Voluntary self-exclusion

A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. Fairness of our simulations

We hold to transparent, ethical entertainment throughout. Every game mechanic, virtual spin, and card draw relies on certified industry-standard pseudorandom number generation, producing results that are automated, impartial, and beyond human interference.

6. Independent support resources

Anyone experiencing distress, compulsive play patterns, or difficulty limiting recreational screen time — whether personally or in someone close to them — is encouraged to contact an accredited support organisation: